Cancellation & Refund / Return Policy

Cancellation Policy for Serve India Ministries

1. 1. Cancellation Timeframe:
   For cancellations made 7 days or more in advance of the scheduled service, no cancellation fee will be charged.
   For cancellations made within 7 days of the scheduled service, a cancellation fee of 50% of the total booking amount will apply.
2. 2. Rescheduling:
   If you need to reschedule your appointment, we kindly request that you notify us at least 48 hours in advance.
   Rescheduling requests made within 48 hours of the appointment time may be subject to availability and may incur an additional fee.
3. 3. No Shows:
   In case of a no-show (failure to appear for a scheduled service without prior notice), a fee equivalent to 100% of the total booking amount will be charged.

Please note that this cancellation policy applies unless otherwise specified for specific services or promotions offered by Serve India Ministries. We highly recommend reviewing all terms and conditions specific to your particular booking before making any reservations.

If you have any questions or need further clarification, please feel free to respond to this email thread with the details requested, and we will be glad to assist you.
Thank you for choosing Serve India Ministries for your service needs. We look forward to serving you soon!

RETURN POLICY

Last updated June 28, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

SERVE INDIA MINISTRIES
Attn: Returns
RMA #
NO 19 VELLIMEDU
POOLUVPATTI
COIMBATORE, TAMIL NADU 641101
India

Please note: You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, 1000 will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

Phone: 73730 37384‬ Email: [email protected]